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Terms of Use, Fulfillment & Refunds Policy

1. Introduction

Welcome to SYNC Digital Marketing. By accessing or using our services, you agree to comply with and be bound by the following Terms of Use, Fulfillment, and Refunds Policy. Please read these terms carefully before engaging our services.

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2. Services Offered

SYNC Digital Marketing provides professional digital marketing services, including but not limited to:

  • Social Media Management

  • Content Creation (Photo, Video, Reels, Carousels, Captions)

  • Business Rebranding (Brand Strategy, Identity, Messaging)

  • Consulting & Strategy (Marketing Plans, Growth Strategies, Brand Positioning)
     

3. Payment Terms

  • Invoices: Clients will receive detailed invoices outlining the scope of services and associated costs.

  • Payment Methods: We accept payments via credit/debit cards, bank transfers, and other secure online payment platforms.

  • Payment Schedule: Payments are due upon receipt of the invoice unless otherwise agreed upon in writing.

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4. Fulfillment Policy

Once payment is received, SYNC Digital Marketing will begin the agreed-upon services as outlined in the service contract or proposal. Clear timelines and deliverables will be communicated before work begins.

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5. Contract & Cancellation Policy

  • Agreement Terms: Once a contract is signed, the client is committed to the agreed-upon scope of services.

  • Cancellation Policy: Clients may cancel their monthly agreement by providing 30 days’ written notice via email to SyncDMarketing@gmail.com

  • Refunds:

    • If a client cancels before work has begun, they may be eligible for a full refund.

    • If work has already begun, the fees paid are non-refundable due to the time, expertise, and resources dedicated to the project.

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6. Client Responsibilities

Clients are expected to:

  • Provide timely feedback, approvals, and any necessary materials.

  • Communicate any changes or concerns as early as possible to avoid project delays.

  • Respect agreed-upon deadlines and payment schedules.

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7. Limitation of Liability

SYNC Digital Marketing is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid by the client for the specific service in question.

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8. Changes to Terms

SYNC Digital Marketing reserves the right to modify these terms at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

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9. Contact Information

For any questions or concerns regarding these terms, please contact us at:

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10. Governing Law

These terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

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